I have been using RDI for a while now. We are on V9.5. Today I did a save perspective, giving it a new name. Now RDI will not load. It displays the splash screen briefly and then it disappears, The icon briefly appears in the task bar and then goes away. I have Windows 7. Any ideas how I can recover. I have tried rebooting and restarting my computer
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RDI won't load anymore
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That clean step may do a similar function but whenever I have had issues with RDI, I backup my workspace. Then under it there is RemoteSystemsTempFiles/SystemName. I delete everything under it.
You can also try backing up your work space and then deleting the workspace and let RDI create a new one, you will lose all your settings so it is not ideal.
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Originally posted by jj_dahlheimer View PostThat clean step may do a similar function but whenever I have had issues with RDI, I backup my workspace. Then under it there is RemoteSystemsTempFiles/SystemName. I delete everything under it.
You can also try backing up your work space and then deleting the workspace and let RDI create a new one, you will lose all your settings so it is not ideal.
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You could try opening the old work space just to see if it comes back to life after the re install of RDI, mostly likely it won't but worth a shot. As soon as I get all my settings configured after an install, I make a backup of my work space just so I have something to go back to in case this happens. Seems to happen once every couple of years but it sucks when it does as having to find all the little things I have configured takes a long time.
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Originally posted by jj_dahlheimer View PostYou could try opening the old work space just to see if it comes back to life after the re install of RDI, mostly likely it won't but worth a shot. As soon as I get all my settings configured after an install, I make a backup of my work space just so I have something to go back to in case this happens. Seems to happen once every couple of years but it sucks when it does as having to find all the little things I have configured takes a long time.
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