ibmi-brunch-learn

Announcement

Collapse
No announcement yet.

DeskfIT v2.00 released

Collapse
This topic is closed.
X
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • DeskfIT v2.00 released

    What?s New in DeskfIT v2.00
    (release date: 01 November 2016)

    New: User's email addresses can be added or deleted to a ticket/SRQ as required.

    New: All relevant active tickets/SRQs for a user to be displayed immediately upon entry to SRQ maintenance program. Service Desk/IT personnel will have all tickets/SRQs presented. No need to press F4=Search (although still available).

    Upgrade: Database and CCSID changes. Cosmetic and terminology changes.

    New: Actions (eg. add/view notes/text, cancel, approve, sign-off) can be selected from the initial screen to ticket/SRQ maintenance program. No need to enter the amend panel of the ticket/SRQ and then press F10=Actions.

    Upgrade: (User request) Added 2 optional ticket/SRQ System sub-type fields. The sub-types can be added or removed as and when required using the parameter maintenance function.


    Follow us on Facebook or Twitter to receive all news immediately.



    Regards

    Kit
    www.ecofitonline.com
    DeskfIT - ChangefIT - XrefIT
    Last edited by kitvb1; October 31, 2016, 02:23 AM.
    Regards

    Kit
    http://www.ecofitonline.com
    DeskfIT - ChangefIT - XrefIT
    ___________________________________
    There are only 3 kinds of people -
    Those that can count and those that can't.
Working...
X